Mobile Broadband2
Impact from the different Services and Usage
However the investment in network infrastructure needs to be balanced with the revenues earned from data network as well. And by the way how do we measure if the level of the service our customers experience is matching what they paid for, how do we understand if our customers are satisfied or not? And if there are unsatisfied customers, what are the root causes? How to improve the service quality for a better customer experience with optimum amount of investment in the infrastructure?
These are the main challenges the IRIS data network optimization service is addressing. IRIS service will thoroughly analyze and optimize the performance and dimensioning of the network for the best data network experience for the customers. The service will pay particular attention to the throughput and available capacity, targeting improvement of service performance while reusing existing resources as much as possible. In those cases, where additional HW & SW will be required to re-balance throughput and offered capacity, IRIS will provide measurements and depth analysis. Our service will also analyze the way the users are using the data network service.